Credit Card Protection

Credit Card Fraud Protection

While we know that 99.99% of our sales are perfectly legitimate, we do filter many of the credit card transactions through banking institutions before completing the sale process for our protection. The following is the most common list of criteria used by our accounts department to flag suspect orders.

• Unverifiable Billing address used in the order. 
  • When the billing address does not match that of the Credit Card.
  • This also applies to PayPal non-verified addresses.     
• Unverifiable Shipping address used in the order. 
  • Shipping address is irregular, a post box or a temporary location (e.g. a trade show)
• Untraceable email address used in the order. 
  • Often one of the free email services, like hotmail.com yahoo.com and gmail.com which are relatively untraceable.
• Overly Expensive items are ordered that make no sense.
  • Many people order expensive items from Smart Intel, but there are some things that cause us to flag an order. For example, its simply not cost effective to order a 55-Inch plasma to be delivered to an American city.
• Multiple items are ordered. 
  • Especially where the items have a high resale value.
• Express shipping is demanded. 
  • Most fraudulent orders specify overnight or 1-day shipping without hesitation or prior correspondence.
• Shipping address differs from billing address. 
  • Receiving point and billing address are different in most fraud orders so we always need to make the connection with the Payee and preferably by telephone.
• Suspicious billing address is used in the order. 
  • Rare, but the truth is we've had some pretty badly made up addresses.
• Leave at door. 
  • If the courier service cannot guarantee delivery of goods, the risk of fraud is very high so we require signed verification on all orders unless specific arrangements have been made between us and the customer.
• Geo-location does not match the user's IP address or NO IP address. 
  • If the user's computer is not located in the same geographical location of the credit card billing address. e.g. A credit card that is issued to an address in Vancouver is entered from a computer that is located in Miami.
  • IP address is the digital signature of your computer. Your IP address is
  • The absence of an IP address indicates suspicious activity items will not be shipped.

 "No credit card numbers are ever stored on our servers so there is no way for your private financial information to be compromised. In addition, our servers are 100% secured as they are tested three times daily for security vulnerabilities"  

 Click  here: If you suspect that your order may have been or will be flagged  because of one of the above reasons, please let us know. Most of the  time, communication breakdown is the biggest culprit.